Find a parcel
Order support can look up the shipment from your order ID and tell you where it is.
Two desks, two jobs. The order desk can see your order; the website desk can fix a page.
Written by the Goglycoreset Editorial Desk · checked for medical accuracy by Dr. Komal Patil-Sisodia, MD · last revised
For anything about an order that exists, such as tracking, an address change or a refund, call order support on +1 (302) 200-3480 with the order ID from your order email. For questions about these pages, corrections, privacy or press, write to [email protected], Monday to Friday, 9:00 am to 5:00 pm ET; that inbox cannot see orders. New orders are placed through the order buttons only.
| Purpose | Route | What to have ready |
|---|---|---|
| Tracking, changes and refunds | +1 (302) 200-3480 | The order ID from your order email |
| Written questions about an order | [email protected] | The order ID and the name on the order |
| Pages, corrections, privacy and press | [email protected] | The page address and the sentence in question |
| Office | 580 Broadway, Suite 1101, New York, NY 10012, USA | Letters only; returns do not go here |
| Returns | 810 Seventh Avenue, Floor 9, New York, NY 10019, USA | Open the claim first, then post with tracking |
Order support can look up the shipment from your order ID and tell you where it is.
An address or pack change is easiest before the parcel ships, so call early.
Claims inside 60 days of purchase start with a call, before anything is posted back.
Quote the lot printed on the bottle with your order ID, and the desk can tie the two together.
The checkout total and any shipping can be checked against your order email.
New orders go through the order buttons on this site, never by phone or email.
The website desk reads every message sent to [email protected] during office hours. It can correct a page, answer a question about how a page was written, handle a privacy request and pass a press enquiry on.
It cannot see orders, payments or parcels, so a refund question sent there will be pointed back to order support. Please do not send health details: the desk has no reason to hold them, and your own doctor is the right person for questions about your health.
Nobody from this desk will ask for card details by phone, by email or by text. If a message offers Glyco Reset at a price you cannot find on the checkout here, do not pay through it.
No. Orders are placed through the order buttons on this website, which open the seller’s checkout. The phone line handles orders that already exist.
It cannot see orders, so it will point you to order support. Call with your order ID to open a refund claim.
Monday to Friday, 9:00 am to 5:00 pm ET. Messages that arrive outside those hours are read on the next working day.
To 810 Seventh Avenue, Floor 9, New York, NY 10019, after the claim has been opened with order support. Use a tracked service.
One dropperful a day, 30 servings a bottle and every ingredient printed on the label. The price is shown at checkout and the 60-day guarantee runs from purchase.
Order NowRead the label first60-day guarantee from purchase · Adults 18 and over · Price shown at checkout